HOSPITALITY AND TOURISM SCHOOLSReservation
Reception

©2020 New Generation Hostel

Your Bed, in the Heart of the City.

New Generation Hostel introduces students in the work environment,
showing the tools to succeed and excel.

Students can benefit training in the following areas:

RESERVATION
Students will be working alongside the current reservation clerk and be jointly responsible for the day-to-day operation of the reservation area, this will include: dealing with callers to the main switchboard, dealing with bookings, assigning rooms, preparing bills, taking payments, dealing with special requests from guests, answering questions, and dealing with complaints.

RECEPTION
Working alongside the current receptionist, students will learn the skills to provide excellent customer service, and be jointly responsible for the day-to-day operation of the reception area. This will include dealing with callers to the main switchboard, visitors, and deliveries. Students will be the first point of contact for all incoming enquiries and will relay messages accurately and in a timely manner. Besides check in/out, students will welcome and greet visitors, assist customers with tourist information, and learn how to respond to complains.

Please submit your request below and we will respond as soon as possible.

Best regards,
New Generation Hostel
Scholastic Department

Reservation
Reception
Milan Center
Milan Center Navigli
Rome Center
Florence Center
Tirana Center
Belgrade Center
Bucharest Center
By filling in this form you agree to the Privacy Statement and the General Terms and Conditions.

GENERAL OFFICE SCHOOLS

FOOD AND BEVERAGE SCHOOLS

TECHNICAL INSTITUTES

Didn’t you find what you are looking for?

SCHOOLS ENQUIRIES

Have a question? We are here to help you.

ASK US